SolaX Power Network Technology (Zhejiang) Co.,Ltd.
SolaX Power Network Technology (Zhejiang) Co.,Ltd.
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Last updated
12/06/2023
Warranty period for Inverters
ProductWarranty Period
X1/X3-Hybrid-G45 years standard warranty + 5 years parts warranty, starting from the
earlier one of the following two dates:
The date on which the product was first installed;
9 months after the date of production
X1/X3-Fit-G4
ProductWarranty Period
X1-Hybrid/Fi-G35 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;

9 months after the date of production;

X3-Hybrid/Fi-G2
X3-MAX
X3-MEGA-G1
ProductWarranty Period
X1-MINI/Boost5 years standard warranty, starting from the earlier one of the

following two dates:

The date on which the product was first installed;

9 months after the date of production;

Note: If an inverter connected to Solax cloud and generation data been

successfully uploaded to Solax server, the inverter warranty will be

freely upgraded to 5 years standard warranty + 5 years ports warranty;

X3-MIC-G1 & G2
X3-MIC Pro-G1
X3-MIC Pro-G2(8-15kw)
ProductWarranty Period
X3-MIC Pro-G2 (17-30kw)5 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;

9 months after the date of production;

Note: If an inverter connected to Solax cloud and generation data been

successfully uploaded to Solax server, the inverter warranty will be

freely upgraded to 5 years standard warranty + 5 years ports warranty;

X3-MEGA-G2
X3-Forth


Warranty period for Accessories
ProductWarranty Period
Meter/CT2 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
9 months after the date of production;

Pocket Wifi/Lan/4

V1000
DataHub
X1/X3-EPS Box
X1/X3-Mate Box
Adaptor Box
ProductWarranty Period
Off-grid EPS parallel Box5 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
9 months after the date of production;
BMS Parallel Box


5 years parts warranty

The warranty covers only the cost of hardware material required to get the device functioning again. It excludes any inbound/outbound transportation costs or labor costs of replacement/on‐site service.

Language
English
Format
PDF
Size
371KB
Last updated
12/06/2023
Warranty period for Inverters
ProductWarranty Period
X1/X3-HybridG45 years standard warranty + 5 years parts warranty, starting from the
earlier one of the following two dates:
The date on which the product was first installed;
9 months after the date of production;
X1/X3-FitG4
ProductWarranty Period
X1-Hybrid/Fi-G35 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
9 months after the date of production;
X3Hybrid/Fi-G2
X3-MAX
X3MEGA-G1
ProductWarranty Period
X1-MINI/Boost5 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
9 months after the date of production

Note:
If an inverter connected to SolaX Cloud and generation data been
successfully uploaded to Solax server, the inverter warranty will be
freely upgraded to 5 years standard warranty + 5 years parts warranty
X3-MICG1 & G2
X3MIC Pro-G1
X3MIC Pro-G2 (8-15kW)
ProductWarranty Period
X3MIC Pro-G2 (17-30kW)5 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
9 months after the date of production

Note:
If an inverter connected to SolaX Cloud and generation data been
successfully uploaded to Solax server, the inverter warranty will be
freely upgraded to 5 years standard warranty + 1 year parts warranty
X3MEGA-G2
X3-Forth


Warranty period for Accessories
ProductWarranty Period
Meter/CT3 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
9 months after the date of production
Pocket/Lan/4G
V1000
DataHub
ProductWarranty Period
Off-grid EPS parallel Box5 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
9 months after the date of production
BMS Parallel Box


5 years (or 1 year) parts warranty

The warranty covers only the cost of hardware material required to get the device functioning again. It excludes any inbound/outbound transportation costs or labor costs of replacement/on‐site service.


Language
English
Format
PDF
Size
793KB
Last updated
12/06/2023
Warranty period for Inverters
ProductWarranty Period
X1/X3Hybrid-G4
5 years standard warranty + 5 years parts warranty, starting from the
earlier one of the following two dates:
The date on which the product was first installed;
6 months after the date of production
ProductWarranty Period
X1-MIN/Boost/Smart10 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
6 months after the date of production
X3-MICG1 & G2
X3-MIC ProG1
X3MIC ProG2
X1-Hybrid/Fit
X3Hybrid/Fit
X1-AC
X3-MAX
X3MEGA-G1 & G2
X3-Forth


Warranty period for Accessories
ProductWarranty Period
Meter/CT2 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
6 months after the date of production
Pocket/Lan/4G
V1000
DataHub
X1/X3-EPS Box
X1/X3-Mate Box
Adaptor Box


ProductWarranty Period
Of-grid eps parallel Box5 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
6 months after the date of production
BMS Parallel Box


5 years parts warranty

The warranty covers only the cost of hardware material required to get the device functioning again. It excludes any inbound/outbound transportation costs or labor costs of replacement/on‐site service.


Language
English
Format
PDF
Size
386KB
Last updated
12/06/2023
Warranty period for Inverters
ProductWarranty Period
X1/X3Hybrid-G45 years standard warranty + 5 years parts warranty, starting from the
earlier one of the following two dates:
The date on which the product was first installed;
6 months after the date of production
ProductWarranty Period
X1-MINI/Boost/Smart5 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
6 months after the date of production
X3MICG1 & G2
X3MIC Pro-G1
X3MIC ProG2
X1-Hybrid/Fit
X3Hybrid/Fit
X1-AC
X3-MAX
X3MEGA-G1 & G2
X3-Forth


Warranty period for Accessories
ProductWarranty Period
Meter/CT2 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
6 months after the date of production
Pocket/Lan/4G
V1000
DataHub
X1/X3-EPS Box
X1/X3-Mate Box
Adaptor Box
ProductWarranty Period
Off-grid eps parallel Box5 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
6 months after the date of production
BMS Parallel Box


5 years parts warranty

The warranty covers only the cost of hardware material required to get the device functioning again. It excludes any inbound/outbound transportation costs or labor costs of replacement/on‐site service.

Language
English
Format
PDF
Size
211KB
Last updated
12/06/2023
Language
English
Format
PDF
Size
375KB
Last updated
12/06/2023
Language
English
Format
PDF
Size
75KB
Last updated
12/06/2023
Warranty period for Inverters
ProductWarranty Period
X1/X3HybridG45 years standard warranty + 5 years parts warranty, starting from the
earlier one of the following two dates:
The date on which the product was first installed;
9 months after the date of production
X1/X3FtG4
ProductWarranty Period
X1-Hybrid/Fit-G3

5 years standard warranty, starting from the earlier one of the 

following two dates:

The date on which the product was first installed;

9 months after the date of production

X3-Hybrid/Fit-G2
X3-MAX
X3-MEGAG1
ProductWarranty Period
X1-MINI/Boost5 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
9 months after the date of production

Note:
If an inverter connected to SolaX Cloud and generation data been
successfully uploaded to Solax server, the inverter warranty will be
freely upgraded to 5 years standard warranty + 5 years parts warranty
X3-MIC-G1 & G2
X3-MIC ProG1
X3-MIC ProG2 (8-15kW)


ProductWarranty Period
X3-MIC ProG2 (17-30kW)5 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
9 months after the date of production

Note:
If an inverter connected to SolaX Cloud and generation data been
successfully uploaded to Solax server, the inverter warranty will be
freely upgraded to 5 years standard warranty + 1 year parts warranty
X3-MEGA-G2
X3-Forth


Warranty period for Battery
ProductWarranty Period
T-BAT H 5.8 BatteryThe performance warranty of the products is valid for 120 Months from
the date on which the battery is commissioned by the installer or 6 months
after the manufacture date (whichever comes first)
HV11550 Battery
MC0600 Battery
HV10230 Battery


Warranty period for Accessories
ProductWarranty Period
Meter/CT2 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
9 months after the date of production
Pocket/Lan/4G
V1000.
DataHub
X1/X3-EPS Box
X1/X3-Mate Box
Adaptor Box
ProductWarranty Period
Off-grid eps parallel Box5 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
9 months after the date of production
BMS Parallel Box


Warranty period for EV Charger
ProductWarranty Period
EV Charger3 yeasrs


Language
English
Format
PDF
Size
165KB
Last updated
12/06/2023
Warranty period for Inverters
ProductWarranty Period
X1/X3-Hybrid-G45 years standard warranty + 5 years parts warranty, starting from the
earlier one of the following two dates:
The date on which the product was first installed;
6 months after the date of production
ProductWarranty Period
X1-MINI/Boos/Smart5 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
6 months after the date of production;
X3-MIC-G1 & G2
X3-MIC ProG1
X3-MIC ProG2
X1-Hybrid/Fit, X3-Hybrid/Fit,
X1-AC
X3-MAX
X3-MEGA-G1 & G
X3-Forth


Warranty period for Accessories
AccessoriesWarranty Period
Meter/CT5 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
6 months after the date of production;
Pocket/Lan/4G
V1000
DataHub
X1/X3-EPS Box
X1/X3Mate Box
Adaptor Box
AccessoriesWarranty Period
Of-grid eps parallel Box5 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
6 months after the date of production;
BMS Parallel Box


5 years parts warranty

The warranty covers only the cost of hardware material required to get the device functioning again. It excludes any inbound/outbound transportation costs or labor costs of replacement/on‐site service.

Language
English
Format
PDF
Size
328KB
Last updated
12/06/2023
Language
English
Format
PDF
Size
351KB
Last updated
12/06/2023
Warranty period for Inverters
ProductWarranty Period
A1-HYB/AC-3.8K-G212 years standard warranty starting from the earlier one of the following
two dates:
The date on which the product was first installed;
9 months after the date
A1-HYB/AC-5.0K-G2
A1-HYB/AC-6.0K-G2
A1-HYB/AC-7.6K-G2
A1-B1-200
BI PRO (only for Panasonic)


Warranty period for Battery
ProductWarranty Period
TBMS-MCS60060 (MC60060)12 years standard warranty with 70% of rated capacity starting from the
earlier one of the following two dates:
The date on which the product was first installed;
9 months after the date of production;
Energy throughput 13.13MWh.

Capacity measurement condition
- Ambient temperature: 25-30°C
- Initial battery temperature from BMS: 25-30°C
- Current and voltage measurement at battery DC side
- Charging/discharging method
Charge: 0.2CC/CV (Constant voltage (58.4)V, Cut-off current (0.05)C)
Discharge: 0.2CC/CV, (Cut- off voltage 42.5V)
Current at 0.2C: 20A
TP-HS50 (HV51100)
Battery Base


Warranty period for Accessories
ProductWarranty Period
CT5 years standard warranty starting from the earlier one of the following two
dates:
The date on which the product was first installed;
9 months after the date of
Pocket WIFI 3.0
Pocket WiFi+ LAN
Pocket WiFi+ 4G
Switch Box


Language
English
Format
PDF
Size
165KB
Last updated
28/08/2023
Warranty period for Inverters
Inverters

Standard Warranty Period (purchased from July 2020)

X1-1.5/2.012 years
X1-2.5K/3.0K12 years
X1-3.0K/3.3K/3.6K/4.2/5.012 years
X1-6.0/7.0/8.012 years
X1-MINI- 0.6K/0.7K/1.1K/1.5K/2.0K/2.5K/3.0K/3.3K-G412 years
X1-BOOST-2.5K/3K/3.3K/4.2K/3.6K/5K/6K-G412 years
Inverters

Standard Warranty Period (purchased from July 2020)

X1-hybrid-3.0/3.7/4.6/5.010 years
X3-hybrid-5.0/6.0/8.0/10.010 years
X1-hybrid-3.0/3.7/5.0/6.0/7.5 G410 years
X3-hybrid-5.0/6.0/8.0/10.0/12.0/15.0 G410 years
X1-fit-3.0/3.7/4.6/5.010 years
X3-fit-5.0/6.0/8.0/10.010 years
X1-fit-3.0/3.7/5.0/6.0/7.5 G410 years
X3-fit-8.0/10.0/12.0/15.0 G410 years
X3-5.0/6.0/7.0/8.0/9.0/10.010 years
X3-8.0P/10.0P/12.0P/15.0P10 years
X3-MIC-3K/4K/5K/6K/8K/10K/12K/15K G210 years
X3-PRO-8K/10K/12K/15K G2 10 years
X3-PRO-17K/20K/25K/30K G25 years
X3-FORTH-80K/100K/110K/120K/125K/136K/150K5 years


Warranty period for Battery
ProductStandard Warranty Period

TRIPLE POWER Battery Series (T-Bat

3.0Series/T-Bat H 3.0 V2 Series/T-Bat 4.5Series/

T-Bat 5.0 Series/ T-Bat 5.8 Series /T-Bat 5.8 V2

Series/ T-Bat 6.3 Series/T-BAT HS 3.6 Series)

10 years


Warranty period for Accessories
ProductStandard Warranty Period
Pocket Wifi/LAN2 years
Energy Meter2 years
EPS Box2 years
BMS Parallel Box-lI 2 years
EV Charger3 years
DataHub2 years


SolaX Power Network Technology (Zhejiang) Co.,Ltd.
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